Terms for using Qytherion AI services.

Parties. "Qytherion AI," "we," "our," and "us" means Qytherion AI. "You" means the individual or legal entity using our services.

Authority. If you accept these Terms on behalf of a company, you represent that you have authority to bind that company.

Eligibility. You must be legally able to form a binding contract and, for self-serve accounts, at least 18 years old.

Sanctions and export controls. You may not use the services if prohibited by applicable sanctions, embargoes, or export-control laws.

Related policies. Your use is also governed by our Privacy Policy, Acceptable Use Policy, and Data Retention policy.

Beta features. Some features are invite-only, experimental, or "beta." Beta features may change, be limited, or be discontinued without liability.

License. During an active subscription, we grant you a limited, non-exclusive, non-transferable, revocable license to use the services for internal business use.

No resale or sublicensing. You may not resell platform access, rent accounts, or provide white-label access unless a written enterprise agreement explicitly allows it.

Service modifications. We may improve, replace, or retire features to maintain security, reliability, and product quality.

Third-party dependencies. Certain features rely on third-party providers (for example, Twilio, OpenAI, Stripe, and cloud infrastructure). Functionality may change if third-party terms, APIs, or regional availability changes.

Agent leasing (creators and subscribers). Workspace subscribers may offer Registry agents for lease and set pricing terms in-product. Paid leases are billed as monthly subscriptions processed by Stripe. Creator payouts use Stripe Connect (Express); Stunner may retain a platform fee on each subscription. Creators are responsible for accurate agent descriptions, lawful use, and tax obligations on their earnings. Subscribers lease access to a creator's agent configuration — not ownership of Stunner platform IP. Refunds, chargebacks, and payout timing follow Stripe's policies and our billing support process. We may suspend leasing for fraud, abuse, or policy violations.

Uptime and support. We target high reliability, but uninterrupted or error-free operation is not guaranteed.

Accurate information. You must provide accurate registration and billing details and keep them current.

Credential security. Protect passwords, API keys, and tokens. Notify us immediately if you suspect unauthorized access.

Team management. You are responsible for permissions, user provisioning, and actions by employees, contractors, and invited collaborators under your account.

Suspicious activity. We may require credential rotation, additional verification, or temporary restrictions when we detect elevated security risk.

Lawful basis and consent. You must obtain and maintain legally sufficient consent before placing calls or sending messages, including where laws require prior express written consent.

Proof of consent. You must maintain auditable consent records (timestamp, source, notice language, and contact identity) and produce them upon request from carriers, providers, or regulators.

Opt-out handling. You must honor opt-out requests promptly across channels and avoid further prohibited contact after opt-out, except legally required confirmations.

Caller identification. You must provide accurate caller identity and must not spoof, misrepresent, or mask origin in a deceptive manner.

Calling windows and restrictions. You must configure and operate campaigns within applicable calling-time restrictions, do-not-call requirements, and local jurisdiction rules.

Recording and monitoring. If calls are recorded or monitored, you are responsible for all required disclosures and consents in every relevant jurisdiction.

Twilio and carrier policy flow-down. If you connect Twilio or similar providers, you agree to comply with their applicable terms, messaging policies, acceptable use rules, registration requirements, and enforcement actions.

Enforcement. We may throttle, suspend, or terminate campaign capabilities when abuse, legal risk, or provider violations are detected.

No unlawful activity. Do not use the services for fraud, harassment, impersonation, malware distribution, unauthorized surveillance, or any unlawful conduct.

No harmful outreach. Do not run campaigns that are deceptive, abusive, or intentionally evasive of spam/filtering controls.

No scraping or reverse engineering abuse. Do not attempt to bypass platform limits, extract source code, or disrupt service operations.

Policy controls. We may apply rate limits, content controls, workflow restrictions, or other safeguards to protect users, recipients, providers, and platform integrity.

Security monitoring. We use automated and manual controls to detect abuse, unauthorized access, and harmful traffic. We may block, throttle, or permanently deny access without prior notice when we reasonably believe activity threatens the platform, our users, or third parties.

No circumvention. You may not attempt to bypass, disable, or interfere with security or enforcement mechanisms. Details of our security program are confidential and are not disclosed to unauthorized parties.

Your data. You retain ownership of data and content you submit. You grant us a limited right to process it solely to provide, secure, and improve services.

AI-generated output. Outputs may be incomplete or inaccurate and require human review before production use, legal use, medical use, financial decisions, or regulated communications.

Restricted data. Do not submit highly sensitive personal data unless your plan and written agreement explicitly permit that use case with required safeguards.

Retention. Data retention and deletion timelines are described in our Data Retention policy.

Billing cadence. Subscriptions are billed in advance on the billing cycle shown at checkout or in your order form.

Usage-based charges. Telephony, messaging, third-party API usage, and overages may be billed in arrears based on measured consumption.

Auto-renewal. Plans renew automatically unless canceled before the renewal date.

Late payments. Past-due balances may incur fees. Unless abuse or legal obligations require otherwise, accounts transition to a standard, rate-limited free tier with preserved workspace data—not a unilateral data lockout—until billing is restored or a verified deletion request is filed.

Taxes. Fees are exclusive of applicable taxes, duties, or telecom surcharges unless stated otherwise.

Price changes. We may revise pricing with advance notice. Changes apply at the next renewal or as otherwise stated.

Data sovereignty. Qytherion AI does not unilaterally destroy or lock you out of your workspace data when you cancel a paid subscription or when a payment fails. Unless you submit a verified account deletion request—or we must act for abuse, legal obligation, or security—the account gracefully transitions to a standard, rate-limited free tier. Your chat history, configurations, specialist library entries, and accessible logs remain available under that free tier.

Cancellation by you. You may cancel according to your plan terms. Paid features continue through the end of the billing period; afterward the account moves to the free tier rather than losing your data.

Payment failure. Past-due paid plans downgrade to the free tier with preserved data and rate limits until billing is restored or you request verified deletion.

Termination or restriction for cause. We may suspend or restrict specific capabilities (including Qytherion AI Call Center campaigns) for abuse, legal risk, security threats, or material breach. This is distinct from routine subscription cancellation and does not delete your workspace by default.

Urgent suspension. We may immediately suspend high-risk functionality to prevent fraud, spam, unauthorized access, credential abuse, network attacks, or provider enforcement exposure.

Network abuse. Where we have reasonable evidence of malicious activity from a third-party network, we may report abuse to the responsible hosting provider or ISP and apply permanent blocks without disclosing our detection methods.

Verified deletion. Permanent erasure occurs only after a verified deletion request from an authorized account holder, subject to legal and security exceptions described in our Data Retention policy.

Export. You may export workspace data while your account is active or on the free tier, subject to technical and security constraints.

Our IP. The platform, software, visual systems, and documentation are owned by Qytherion AI and licensors.

Your IP. You retain rights in your brands, content, campaign assets, and customer data, subject to rights needed for service delivery.

Feedback. If you provide ideas or feedback, we may use them without restriction or compensation.

No legal advice. We do not provide legal advice. You are responsible for obtaining legal counsel for telemarketing, privacy, recording, consumer protection, and jurisdiction-specific compliance.

As-is services. Except where prohibited by law, services are provided "as is" and "as available" without warranties of merchantability, fitness for a particular purpose, or non-infringement.

No performance guarantee. We do not guarantee lead conversion, call answer rates, delivery success, campaign approvals, or uninterrupted availability.

Indirect damages excluded. To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits/revenue/data.

Liability cap. To the maximum extent permitted by law, our aggregate liability for claims related to the services will not exceed the total fees paid by you to us for the three months preceding the event giving rise to the claim.

Your indemnity. You will defend and indemnify Qytherion AI from claims, losses, fines, penalties, or costs arising from your data, campaigns, consent practices, communications content, or legal non-compliance.

Governing law. These Terms are governed by the laws of the State of Texas, excluding conflict-of-law rules.

Venue. Unless otherwise required by law, disputes will be brought in state or federal courts located in Bexar County, Texas, and each party consents to personal jurisdiction there.

Injunctive relief. Either party may seek injunctive or equitable relief for misuse of intellectual property, confidential information, or platform abuse.

Notices. Legal notices must be sent to [email protected] and are deemed delivered when confirmed by receipt or by recognized courier records.

Updates. We may update these Terms. Material changes are communicated at least 14 days before they take effect.

Continued use. Continuing to use the services after the effective date of updated Terms constitutes acceptance of the updated Terms.

Assignment. You may not assign these Terms without our prior written consent. We may assign in connection with merger, acquisition, or asset transfer.

Severability. If any term is unenforceable, the remaining provisions remain in effect.

Entire agreement. These Terms and incorporated policies form the entire agreement unless superseded by a signed order form or master services agreement.

Contact. Questions about these Terms: [email protected].

Last updated: May 19, 2026.